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SAB Labs respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you visit sablabs.net, contact us, request a quotation, or use our laboratory and technical services.
SAB Labs provides laboratory testing, environmental testing, chemical and compliance testing, material testing, and technical consultancy services for businesses and organizations in Pakistan.
We may receive information when you contact SAB Labs, submit an enquiry, request a quotation, arrange testing, or communicate with our team.
Depending on your interaction with us, this may include:
Name
Company or organization name
Email address
Telephone number
Business address
Testing requirements
Product or material information
Sample details
Buyer or compliance requirements
Information included in your enquiry or correspondence
We only request information that is reasonably needed to respond to your enquiry or provide the requested service.
When you visit our website, certain technical information may be recorded automatically by our website or hosting systems.
This can include:
IP address
Browser and device information
Operating system
Pages visited
Date and time of access
Referring website
General website usage information
This information can help us maintain website security, understand website performance, and improve the user experience.
SAB Labs may use information provided by visitors and customers to:
Respond to enquiries
Prepare quotations
Understand testing requirements
Arrange sample testing
Provide laboratory services
Prepare and deliver test reports
Communicate with customers about their services
Provide technical assistance
Improve our website and services
Maintain website security
Meet applicable legal, regulatory, contractual, or laboratory requirements
We do not use information for unrelated purposes unless permitted by applicable law or with appropriate consent where required.
Customers may provide product samples and technical information when requesting laboratory testing.
This information may include details about materials, products, manufacturing processes, testing standards, buyer specifications, or intended markets.
SAB Labs may use this information to determine testing requirements, perform the requested work, maintain appropriate laboratory records, and prepare test reports.
Submitting a sample does not give SAB Labs ownership of the customer’s product, material, intellectual property, or proprietary information.
We understand that laboratory customers may provide commercially sensitive information.
SAB Labs takes reasonable steps to protect customer information and testing-related information from unauthorized access or disclosure.
Information may be shared where necessary to provide the requested service or where disclosure is required by law, regulation, accreditation requirements, court order, or another legally valid requirement.
Any additional confidentiality obligations agreed with a customer will be handled according to the applicable agreement.
SAB Labs may use cookies and similar technologies to operate, secure, analyze, and improve the website.
Cookies may help us understand how visitors use our website and identify technical issues.
The cookies and technologies used may change as website functions and third-party services are updated.
You can manage or disable cookies through your browser settings. Some website features may not work correctly if certain cookies are disabled.
SAB Labs may use third-party providers for services such as website hosting, security, analytics, communications, forms, or other website functions.
These providers may process limited information as required to provide their services.
Where appropriate, we take reasonable steps to use third-party services that provide suitable safeguards for information handled through our website.
SAB Labs does not sell customer personal information.
We may share information where reasonably necessary to:
Provide requested services
Process an enquiry
Operate and secure our website
Maintain technical systems
Support laboratory operations
Meet legal or regulatory obligations
Meet applicable contractual or accreditation requirements
We aim to limit information sharing to what is reasonably necessary for the relevant purpose.
SAB Labs takes reasonable technical and organizational measures to protect information under our control.
However, no website, email system, or internet transmission can be guaranteed to be completely secure.
For this reason, customers should avoid sending unnecessary passwords, payment credentials, or highly sensitive information through general website forms or unsecured communication channels.
We retain information for as long as reasonably necessary for the purpose for which it was collected.
Some customer, testing, and laboratory records may need to be retained for longer periods to meet contractual, quality-management, accreditation, legal, regulatory, or business requirements.
The retention period may therefore vary depending on the type of information and the reason it is maintained.
If you have a question about information that SAB Labs holds about you, you can contact us.
Where permitted by applicable law, you may request information about how your personal data is handled or ask us to correct inaccurate information.
Requests will be reviewed based on the nature of the information, applicable legal requirements, and any obligations that require SAB Labs to retain certain records.
Our website may contain links to other websites.
These websites are operated independently from SAB Labs. We are not responsible for their privacy practices, content, security, or data handling.
Please review the privacy policy of any third-party website before submitting personal information.
SAB Labs may update this Privacy Policy when our website, services, technology, or legal requirements change.
The latest version will be published on this page, together with the date of the most recent update.
If you have questions about this Privacy Policy or the way SAB Labs handles information, please contact us.
SAB Labs
Email: Ihsan.raza@sablabs.net
Phone: +92 302 7592530
Karachi Laboratory
MEB Street, Plot No. 1-D-2, ST/9, Sector 16-B, North Karachi Industrial Area, Karachi, Pakistan.
Lahore Laboratory
Plot 179/A Block F2, Lahore–Kasur Road, Phase-2 of Pak Arab Housing Society, Lahore, Pakistan.
Website: sablabs.net
